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FAQ

Chamoy is a popular Mexican condiment and sauce that offers a unique combination of flavors, which are sweet, tangy,and spicy sauce. Chomis Gomis creates our unique and extra delicious sauce with our own secret recipe!

Your package will be shipped out from our warehouse in California within 1 to 2 days from placing your order. We do not ship Saturdays or Sundays during warm weather.

Returns and refunds are only applicable where goods have arrived damaged. If your package arrives damaged, please send a photo chomisgomis@gmail.com and we will process your refund.

Tracking number will always be issued to all orders. If your order is lost during delivery please contact your local USPS Store.

All other inquiries should be addressed to Chomisgomis@gmail.com

if you wish to update your order or alter the shipping address, kindly send an email to chomisgomis@gmail.com as soon as possible! You have a 12-hour window from the moment you placed your order for modifications. We’ll make every effort to adjust your order before it’s processed and shipped. Please be aware that once your order is shipped, we won’t be able to make any changes, so it’s essential to ensure the accuracy of the provided shipping address and arrange for order collection accordingly.

The only product we carry that does not contain gelatin is our strawberry twisty Chomis Gomis and all of our rim dips.

We manufacture Chomis Gomis in the City of San Fernando, CA. They are made by our small (but mighty!) production team in fresh small batches daily.

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